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.chatbot-toggle__avatar{display:none}.chatbot-panel{position:fixed;bottom:156px;right:16px;z-index:199;width:min(380px,calc(100vw - 32px));height:min(520px,calc(100vh - 200px));background:#fff;border-radius:12px;box-shadow:0 12px 48px #00000040;display:flex;flex-direction:column;overflow:hidden;border:1px solid rgba(0,0,0,.08);transform:scale(.92) translateY(16px);opacity:0;pointer-events:none;transform-origin:bottom right;transition:transform .25s var(--ease-out),opacity .2s ease}.chatbot-panel.is-open{transform:scale(1) translateY(0);opacity:1;pointer-events:auto}.chatbot-panel__header{background:var(--pasm-navy);padding:12px 16px;display:flex;align-items:center;gap:12px;flex-shrink:0}.chatbot-panel__avatar{width:44px;height:44px;border-radius:50%;overflow:hidden;border:2px solid var(--pasm-blue);flex-shrink:0}.chatbot-panel__avatar img{width:100%;height:100%;object-fit:cover;object-position:top center}.chatbot-panel__name{font-family:Barlow Condensed,sans-serif;font-weight:800;font-size:1rem;letter-spacing:.04em;text-transform:uppercase;color:#fff}.chatbot-panel__status{font-family:Lato,sans-serif;font-size:.75rem;color:var(--pasm-blue);display:flex;align-items:center;gap:4px}.chatbot-panel__status:before{content:"";width:6px;height:6px;border-radius:50%;background:#22c55e;display:inline-block}.chatbot-panel__close{margin-left:auto;background:none;border:none;color:#ffffff80;padding:4px;display:flex;align-items:center;transition:color .15s}.chatbot-panel__close:hover{color:#fff}.chatbot-panel__messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;background:#f9fafb}.chat-msg{display:flex;align-items:flex-end;gap:8px}.chat-msg.chat-msg--user{flex-direction:row-reverse}.chat-msg__avatar{width:28px;height:28px;border-radius:50%;overflow:hidden;flex-shrink:0;border:1.5px solid var(--pasm-blue)}.chat-msg__avatar img{width:100%;height:100%;object-fit:cover;object-position:top center}.chat-msg__bubble{max-width:78%;padding:10px 14px;border-radius:4px 16px 16px;background:#fff;color:#1c2a3a;font-family:Lato,sans-serif;font-size:.875rem;line-height:1.6;box-shadow:0 1px 4px #00000014}.chat-msg--user .chat-msg__bubble{border-radius:16px 4px 16px 16px;background:var(--pasm-blue);color:#fff}.chat-msg__bubble p{margin:0 0 .5em}.chat-msg__bubble p:last-child{margin-bottom:0}.chat-msg__bubble strong{font-weight:700}.chat-typing{display:flex;align-items:flex-end;gap:8px}.chat-typing__bubble{padding:10px 16px;border-radius:4px 16px 16px;background:#fff;box-shadow:0 1px 4px #00000014;display:flex;align-items:center;gap:4px;font-family:Lato,sans-serif;font-size:.8rem;color:var(--pasm-gray)}.chat-typing__spinner{animation:spin 1s linear infinite;color:var(--pasm-blue)}.chat-suggestions{display:flex;flex-wrap:wrap;gap:6px;margin-top:4px}.chat-suggestions button{background:#fff;border:1px solid var(--pasm-blue);color:var(--pasm-blue);font-family:Lato,sans-serif;font-size:.75rem;padding:5px 10px;border-radius:20px;transition:all .15s;white-space:nowrap}.chat-suggestions button:hover{background:var(--pasm-blue);color:#fff}.chatbot-panel__input-row{padding:12px 16px;background:#fff;border-top:1px solid #e5e7eb;display:flex;gap:8px;align-items:center;flex-shrink:0}.chatbot-panel__input{flex:1;border:1px solid #e5e7eb;border-radius:24px;padding:8px 14px;font-family:Lato,sans-serif;font-size:.875rem;color:#1c2a3a;background:#f9fafb;outline:none;transition:border-color .15s}.chatbot-panel__input:focus{border-color:var(--pasm-blue)}.chatbot-panel__send{width:38px;height:38px;border-radius:50%;background:#e5e7eb;border:none;display:flex;align-items:center;justify-content:center;transition:background .15s,transform .1s;flex-shrink:0;color:#9ca3af}.chatbot-panel__send:not(:disabled){background:var(--pasm-blue);color:#fff;cursor:pointer}.chatbot-panel__send:not(:disabled):hover{transform:scale(1.08)}@media(max-width:768px){.grid-cols-1-mobile{grid-template-columns:1fr!important}}